Frequently Asked Questions

Everything you need to know about bringing Zoya Home into your space.

What is the standard shipping timeframe for furniture?

Most in-stock furniture items are processed within 2-3 business days and delivered via white-glove service within 7-14 business days depending on your location.

Do you offer international shipping?

Currently, Zoya Home ships exclusively within the continental United States and Canada. We are working on expanding our logistics to international territories soon.

What is your return policy for home decor?

We offer a 30-day return window for most decor items and small furniture. Items must be in their original packaging and unused condition to qualify for a full refund.

Are your wood products sustainably sourced?

Yes, we prioritize sustainability. 90% of our wooden furniture is crafted from FSC-certified timber or reclaimed wood to minimize our environmental footprint.

How can I track my order status?

Once your order ships, you will receive an email with a tracking number and a link to our logistics portal where you can monitor your shipment in real-time.

What payment methods do you accept?

We accept all major credit cards, PayPal, and offer flexible financing options through Affirm and Klarna for larger furniture purchases.